Important Local Information

Service Information Contact Information
Northampton Family Court Northampton Family Court is located within the Combined Court Centre. Should you be involved with legal proceedings, you are likely to be notified in advance as to where your hearing shall be. The court has stringent security and as such certain items are prohibited, which should be borne in mind when attending. Address:
Northampton Family Court
85-87 Lady’s Lane
Northampton NN1 3HQWebsite: 


01604 470400

Northampton Magistrates Court Address:
Northampton Magistrate’s Court
Campbell Square
NN1 3EBWebsite: 


01604 497000

MASH Team If you have concerns for a child that lives in Northamptonshire there are several ways to raise such concerns. The team dealing with such reports consists of social care, police, NHS and education professionals. Together, they are able to make an informed decision about the risks posed to a child and decide on the most appropriate response. The team will not be able to share specific details with you, due to the confidential nature of the work, but will work to ensure the safety of any children involved. Phone Number: 0300 126 1000
Out of Hours: 01604 626938Multi-Agency Safeguarding Hub (MASH) and Child Protection Team
Children, Families and Education
Criminal Justice Centre
700 Pavilion Drive
Children’s Centres Children’s Centre services offer a range of support to families with children from birth to five years old. The centres are available to everyone and are delivered by the Northamptonshire Libraries and Information Service. The Centres can provide information and advice about topics from childcare through to employment, and should they not have the answers you are looking for they can point you in the direction of the support you require.

Centres will also provide opportunities for children and parents to socialise with other families, both ante-natal and post-natal support from midwives and health visitor support.
You can find your local Children’s Centre at the website provided and register for their services.

McKenzie Friends There are all sorts of support available to those who are attending Court. A McKenzie Friend is one type of support available. They are a supportive person sitting with you in the Court Room or waiting area for moral support or to provide friendly advice.
In Family Court the hearings re private, but if you do not have a lawyer you may be permitted to have a friend attend with you to take notes and assist you, but they will not be allowed to speak on your behalf. It is important to understand that a McKenzie friend is not a substitute for or an alternative to a legal professional.
If you wish to have a McKenzie Friend attend court with you, you should inform the Judge as soon as possible indicating who that person is. Your McKenzie friend may be required to produce a short statement setting out their relevant experience, confirming they have no interest in the case and that they understand the confidentiality of proceedings.
Further Guidance on the role of a McKenzie Friend can be found in the Practice Guidance:
Contact Centres Child Contact Centres offer an environment where children can spend time with a parent who no longer lives with them. The centre acts as a neutral and safe space, generally with toys and activities appropriate for all ages, where a fruitful and beneficial meeting can take place. The Contact Centre will likely be well versed in dealing with similar situations before and can therefore manage it in a sensitive and confidential manner. Often facilities can be provided to allow for contact to take place without parents having to meet, while ensuring that they are confident that their children will remain secure and content throughout. Many Contact Centres, including that at Abington Avenue, are accredited members of the National Association of Child Contact Centres.

Many Contact Centres accept self-referrals, so there is no need to involve any other agency, and are run by volunteers and charities meaning the service is provided without charge.

Abington Avenue URC Child Contact Centre
1st, 2nd, 3rd & 4th Saturday of the month 10am to 3pmAddress:
Abington Avenue URC Child Contact Centre
Abington Avenue United Reformed Church
Abington Avenue
NN1 4QATelephone: 07762 714067


Castle Hill Child Contact Centre (Northampton)
2nd & 4th Sunday of month 2pm to 4pm

Castle Hill URC Doddridge Street

Telephone: Email:

Family Mediation Services Mediation is a voluntary arrangement, which both parties agree to enter, and which involves qualified practitioners impartially helping to negotiate an arrangement that is satisfactory for everyone.


Sometimes even one meeting with an expert mediator is enough to settle the disagreements and disputes and reach a mutually beneficial agreement.

Mediation can help couples settle issues, in relation to financial disputes or childcare arrangements, on a quick basis and without the emotional stress and legal complications which are involved with divorce proceedings.

Divorce and separation mediation also enables you to sort out all the major financial arrangements in a mutually agreeable manner. From getting the house appraised and what should happen to it to sorting out all your financial assets, whatever the complexities you are facing in terms of financial arrangements.


The mediation proceedings are confidential and are never revealed to the third parties.


400 Pavilion Drive
Tel: 0330 010 1354
Website: First

St Giles House
38 York Road
Tel: 01604 627888


Aspire Family Mediation
Victory House, 400 Pavilion Drive, Northampton Business Park, Northampton, NN4 7PA

Telephone: 01604 901031


Family Law Group
Chancery House
52 Sheep Street
Tel: 01604 634000


(Provides private Mediation Information Meetings (MIAMS) and mediation for children matters on Saturdays from 9.30am – 12.30pm. Please call 0800 1777121 in advance to check availability and book an appointment.)

Helplines Domestic Violence:

Northampton Domestic Abuse Service:
As a service local to Northampton, NDAS can refer you to local facilities and support networks. NDAS work to help guide both men and women to shelters and refuges, as well as providing support programmes and group work for those that have been the victim of, or affected by, or the perpetrator of Domestic Violence. NDAS offers judgement-free, impartial practical advice.


National Centre for Domestic Violence:

·       The NCDV was set up as an organisation designed to aid individuals seeking to gain non-molestation orders or relief from abusive partners through the civil courts. There are two central numbers both of which are monitored 24-hours a day.
Following a referral, full details are obtained and Centre staff advise as to the range of remedies available.

·       Once you have indicated your preference for a particular remedy, the necessary paperwork is prepared and eligibility for legal aid assessed

·       Clients qualifying for public funding are thereafter referred to a solicitor on the Centre’s Panel of solicitors. Our
relationship with Panel solicitors is such that clients will rarely need to make an additional journey to the solicitor,
with most meeting theirs for the first time at court on the day of the hearing.

Those whose income or capital takes them above the threshold for public funding can be provided with a Mckenzie Friend to assist in drafting the relevant paperwork and making the application in Court. As to timing, the Centre aims to get cases to Court on the first working day after initial contact. In cases of extreme urgency (involving risk of child abduction for instance) the Centre is conversant with the procedure for obtaining and enforcing orders out of usual court hours.


National Domestic Violence Helpline:
The helpline is answered by fully trained female support workers and volunteers, who will answer your call in confidence. All calls to the domestic violence helpline are free from mobiles and landlines. We can support survivors of domestic abuse, friends and families, and professionals who are in contact with domestic violence survivors.


Relationships and Divorce:

Relate, the UK’s leading relationship support organisation can help you at all stages of relationships, including helping you to separate in a way that reduces conflict and helping you to move on from a relationship which has ended. They have developed practical, online support that you can access in your own time. You can find out more by visiting, where you can chat for free to a trained Relate counsellor, or by calling 0300 100 1234.



National Society for the Prevention of Cruelty to Children: the NSPCC is a national charity set up to promote and protect the welfare of children. The organisation aims to help victims of child abuse to rebuild their lives, to protect those currently at risk and find ways to prevent child abuse. The NSPCC can work with families going through difficult times, like those battling addiction or suffering with mental health problems. They can assist those who are struggling with a new-born baby or giving advice on parenting older children. If you are worried about a child or you if you want some advice regarding your own child they’re able to help. The NSPCC also offer a fully confidential referral service which guarantees anonymity.
The NSPCC Helpline is for those seeking help, advice or support as a parent, professional or family member. The NSPCC Childline offers help and support to children and young people whenever they need it.


Northampton Domestic Violence Service:
0300 0120154National Centre for Domestic Violence:

To Make A Referral
0207 186 8270
0800 970 2070
(Press option 1)

Send Us A Text: NCDV to 60777 and we’ll call back
Fax: 020 7160 9383
Freephone: 0800 970 2070


National Domestic Violence Helpline:  The 24hr freephone National Domestic Violence Helpline (run in partnership between Women’s Aid and Refuge) is available on 0808 2000 247 24 hours a day, 7 days a week.


Tel: 0300 100 1234



Help for adults concerned about a child
Call us on 0808 800 5000

Help for children and young people
Call Childline on 0800 1111


Designated Officer (LADO) Referrals The Designated Officer (formerly known as the Local Authority Designated Officer or LADO) should be informed of all cases in which it is alleged that a person who works with children has:

·       Behaved in a way that has harmed, or may have harmed, a child;

·       Possibly committed a criminal offence against children, or related to a child; or

·       Behaved towards a child or children in a way that indicates they may pose a risk of harm to children,

Allegations made against workers who are paid, unpaid, volunteer, agency, casual and self-employed as well as foster carers, and adoptive parents of children on Placement Orders should all be reported to the Designated Officer. This should be done within 24 hours of the incident.

Once an allegation has been made, the Designated Officer’s role is to:

·       capture and co-ordinate the sharing of all the information relating to the case with the officers and agencies that need to be informed:

·       provide advice and guidance to the employers or voluntary organisation

·       monitor and track the progress of the case through to its conclusion, with the aim to resolve it as quickly as possible.

Referrals to the Designated Officer must be made within 24 hours of the incident. Allegations should be resolved within three months.



Website for Referrals:


Should you need to discuss a case with the Designated Officer prior to submitting a referral please e-mail you query to:


or you can call the Designated Officers between 9 – 10 am and 3 – 5 pm on


Designated Officer Administrator – 01604 364031
Designated Officer Andy Smith – 01604 367862
Designated Officer Christine York – 01604 362633

Legal advice charities and pro bono units Northampton University – Pro Bono Advice Clinic

The clinic is hosted and administered by the Northampton and District CAB, with all advice being delivered by Shoosmiths staff with support from Law students at the University of Northampton. The clinic is aimed at people who live or work in Northampton and the surrounding areas who cannot otherwise access or afford legal advice. It provides professional knowledge and expertise for the benefit of the community and is offered at no cost to the client.

Central and East Northamptonshire CAB






Families need Fathers – free advice to separated parents

FNF is the leading UK charity supporting dads, mums and grandparents to have personal contact and meaningful relationships with their children following parental separation.



List of other charities that can support individuals in family law matters:-–support-organisations.html

Northampton and District CAB

7/8 Mercers Row



0844 855 2122






7/8 Mercers Row


​NN1 2QL


​Office Telephone: 01604 235080

Training Room, TESCO

Weston Favell Shopping Centre



7.30pm – 9.30pm, 1st Tuesday each month.

Peter: 07816 905439

Women’s Refuge and Hostels Northamptonshire Domestic Abuse Service NDAS provide refuge services across Northamptonshire. To access this service contact the 24-hour helpline on  0300 0120154

Freedom Programme: For women experiencing or have experienced domestic abuse

This 10-week programme is designed for women who have been or are currently in an abusive relationship. The programme provides an opportunity for women to develop ways of thinking and behaving to help them to protect themselves, their children and others from harm.

Bespoke 1:1 sessions: Individual sessions

These advice and support sessions are focused on clients individual needs. 1:1 interventions take place over 6-weeks, are person-centred and will embrace the ethos of listening to the ‘victim’s voice’. Facilitators have specialist training in dealing with issues around domestic abuse. Clients can be reassured that all information is kept secure and confidential.

Wellingborough and East Northamptonshire Womens Aid




EVE – Womens Refuge

Eve runs a Women and Family Refuge for those in need of help escaping domestic abuse and domestic violence.  The ‘Restored Programme’ which is an intensive, time-focussed, structured rehabilitation and recovery programme for survivors of domestic abuse who are seeking change. Eve also runs the SHE Project  to work with survivors, listening to their stories and helping them to articulate their own and their children’s needs.  SHE is a holistic programme working with families to enable them to become safe, healthy and empowered

0300 0120154

13 Hazelwood Road
























Beeswing House

33 Sheep Street



Telephone Number

01933 224943

For non-emergencies call 01604 230311.